Download instructions

Our software is delivered using our electronic delivery app - EDA.  When you click on the button below the EDA will be downloaded by your web browser.  Sometimes your antivirus or company internet restrictions can block the EDA from being downloaded.  If that happens then please scroll down this page and read the instructions on what to do next.  If you still can't get the EDA to download either try another computer or contact our technical support department and they will help you.
    
You might need to scroll down this page to view all the instructions.

You should download the EDA at the computer onto which you wish to install the software package you purchased.

You will need to have your account code, sales order number and item number - these will be in the sales confirmation email we sent to you when you ordered from us.

Enter your account code and sales order details

Check the sales order confirmation email you received from us.  In that email there will be the sales order number, account code and item number.

You need to enter all three and then click on the "activate" button.

If the sales details are correct, after you click on the "activate" button a download button will appear.  Click on the download button and your software package will download onto your computer.

Image showing what happens when the download is blocked

If the download is blocked by "Smart Filter" or Windows Defender Smart Screen

You may find the EDA is blocked in some web browsers (Microsoft Edge, for example).  Despite the warning the EDA is safe to download and is code-signed by Time Systems (UK) Ltd.

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Clicking "keep"

Click on the ellipses "..." and select "keep" from the menu.

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Image Description

Despite the warning - this is a SAFE download!

You may see a Smart Screen or Windows Defender warning.  The EDA is properly code-signed and verified.  It is safe to download and virus-free.

Click on the "show more" drop down.

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Now select "keep anyway"

From the dropdown menu which appears, select "keep anyway".  Do not click "Delete"!

Once you've successfully downloaded the Electronic Download App (EDA)...

Click on the downloaded exe to run it.  For some Firefox and other browser users you might need to go to your "downloads" folder to find the app.

The EDA is called tsinstallationsetup.exe

If the EDA is blocked from running by Windows Smart Screen

Windows Smart Screen might block or warn you when running the EDA for the first time after downloading it.

If this happens, click on the "More Info" link.

After clicking on "more info"...

You should see a screen like this - click on "run anyway".

After going through this process once - you shouldn't need to do it in future.

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